Refund Policy for Enhance Bio Tech

1. Introduction 

At Enhance Bio Tech, we strive to provide high-quality products for research use only. Due to the nature of our products, we have established the following refund policy to ensure clarity and fairness for our customers. By purchasing our products, you agree to the terms outlined in this policy. 

2. Return Eligibility 

To be eligible for a return, the following conditions must be met: 

The product must be unopened and in its original packaging.

The return request must be initiated within 30 days of the delivery date.

The product must not be damaged or altered in any way.

3. Return Process 

To initiate a return, please follow these steps: 

Contact Us: Reach out to our customer service team at [Your Contact Information] to request a return authorization. Please provide your order number and the reason for the return. 

Return Authorization: Once your return request is approved, we will provide you with a return authorization and instructions on how to return the product. 

Shipping the Return: Pack the product securely in its original packaging and include any documentation provided with your return authorization. Customers are responsible for return shipping costs. 

4. Refund Process 

Once we receive your returned item, we will inspect it to ensure it meets the eligibility criteria. If approved, we will process your refund as follows: 

Refund Method: Refunds will be issued to the original method of payment used for the purchase.

Processing Time: Please allow a certain number of days for the refund to be processed and reflected in your account, depending on your financial institution.

5. Non-Refundable Items 

Please note that the following items are non-refundable: 

Opened or used products.

Products returned after the 30-day return window.

Shipping fees for the original order, which are non-refundable.

6. Damaged or Defective Products 

If you receive a damaged or defective product, please contact us immediately at [Your Contact Information]. We may request photos of the damage for our records. Depending on the situation, we may offer a replacement or a full refund. 

7. Changes to the Refund Policy 

We reserve the right to modify this Refund Policy at any time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically for any updates. 

8. Contact Information 

If you have any questions or concerns regarding our Refund Policy, please contact us at: 

info@enhancebiotech.com